This afternoon’s announcement about video calls on Facebook will likely produce a wave of positive news as some social media experts will focus only on the likely jump in the amount of time people will spend on Facebook, the mainstreaming of Facebook and the likely expansion of users within certain demographics. Zuckerberg himself called out [...]
Last week’s announcement that Facebook pages could now have VIP-only sections (article here: goo.gl/Mnuar) accessible to those only with a certain Klout score has already caused some of our clients to ask for our POV on this. Removing the arguments about the inherent flaws in Klout, such as its ability to be gamed and questions [...]
We’re excited about the progress we’ve been making in introducing new strategies, approaches and capabilities to Aspen’s social marketing function in recent months. I’m often asked what makes Aspen different from other social offerings out there. My answer is always the same; we deliver real, measurable outcomes aligned with, not at the expense of, business goals. The [...]
Late last week I had the privilege of participating in a panel discussion about the ROI of social media with senior marketers from Discover, Alberto Culver, NCSA Athletic Recruiting Network, Action for Healthy Kids and Brookfield Zoo. It was interesting to hear how each of these companies and the many organizations in the audience were [...]
Today’s WSJ examines one of the core foundations of word-of-mouth (WOM) marketing (article here: goo.gl/uz6iG) – identify and engage those people who exert the most influence on other consumers to carry your marketing message. The reporter paints an interesting – and at times, unflattering – picture of some existing influencer scoring models and how people [...]
The common water cooler talk these days seems to be “what do you think will happen this year” or as I call it the “what bright shinny object will you chase?” Over the years I’ve learned that I don’t need to be the first one to jump on the “what technology is cutting edge,” maybe [...]
At a recent marketing conference, legendary marketer Bob Thacker jokingly stated when he arrived at OfficeMax the marketing budget was so low, he concluded the only way they could afford to get their message out was to hire the best gossipers they could find. That comment was somewhat inspired in that it correlates with what [...]
In recent days, I’ve been increasingly asked what the 2011 trends will be in social media as various experts offer up their perspectives. Rather than talk about specific channels or the social “fatigue” people may experience in 2011, I typically respond with the following three macro trends that will dictate the success of social in [...]